CSR Charter

Basic Policy

We conduct ourselves with integrity in our relationships with all stakeholders, promoting responsible and sustained business activities. We strive to ensure sound management, transparency and public trust, thereby enhancing our corporate value.

Basic approach to stakeholders

Customers

We reflect customer feedback in our products and services so as to continuously enhance customer satisfaction and trust.

Business partners

We prioritize trust to build sound and fair partnerships.

Shareholders

We aim to grow our business while maintaining management transparency, thereby ensuring stable returns for shareholders.

Employees

We respect each individual’s unique qualities, and create vibrant workplaces that encourage autonomy and creativity.

Society

As a good corporate citizen, we deliver safety, security, and comfort, striving to remain a company that meets societal needs.

Engagement with Stakeholders

Our corporate activities rely on strong relationships with various stakeholders. We value communication with customers, suppliers, shareholders, investors, employees and their families, and local communities, striving to build positive relationships. Feedback from stakeholders and suggestions from employees are incorporated into our products, services and business and management activities, to further enhance corporate value.

Stakeholder Main activities and opportunities for dialogue
Customers
  • Sales activities
  • Website, social media
  • Exhibitions, events
  • Customer satisfaction surveys
Suppliers
  • Relations with business partners in everyday purchasing practices
Shareholders and investors
  • Briefings for securities analysts and investors
  • Meetings with securities analysts and investors in Japan and overseas
  • General meetings of shareholders
  • Website (IR information, sustainability)
Employees and their families
  • Employee engagement surveys
  • Human resource development plans, financial support for acquisition of professional qualifications
  • Whistleblowing system
  • Various systems to promote workstyle reforms
  • Introduction of 50% subsidy for employees’ shareholding association
  • Flexible Benefits Program (Cafeteria Plan)
Local communities
  • SDG activities
  • Participation in social contribution activities